Privacy Policy

Effective Date: September 16, 2026

Healthy Hearts and Paws Project (“HHPP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect through our website, forms, telephone communications, text messaging, email, donations, applications, and other interactions with Healthy Hearts and Paws Project; how we use that information; and the choices available to you.

Information We Collect

Depending on how you interact with Healthy Hearts and Paws Project, we may collect information such as:

• Your name
• Mailing address
• Email address
• Telephone or mobile phone number
• Information submitted through contact forms
• Adoption, foster, volunteer, surrender, or other application information
• Appointment or scheduling information
• Information you provide when contacting us regarding an animal or our services
• Donation and transaction information
• Communications you send to us by telephone, text message, email, website form, or social media
• Technical information automatically collected when you visit our website, such as browser type, device information, IP address, and website usage information

We collect only information that is reasonably necessary to operate our organization, provide requested services, communicate with members of the public, and support the animals in our care.

How We Use Your Information

Healthy Hearts and Paws Project may use personal information to:

• Respond to questions and inquiries
• Communicate regarding animals, adoption applications, foster applications, surrender requests, or other services
• Schedule or confirm appointments
• Provide requested information or updates
• Coordinate adoptions, fosters, volunteers, or other HHPP activities
• Process donations or other transactions
• Maintain organizational and administrative records
• Improve our website and services
• Protect the security of our website and organization
• Comply with applicable legal or regulatory requirements

We do not sell your personal information.

Sharing of Personal Information

Healthy Hearts and Paws Project may use reputable service providers to help operate our organization and provide services. These providers may include website hosting providers, communications providers, payment processors, email service providers, telephone and text messaging providers, and other technology or administrative service providers.

These providers may receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information if required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, or property of Healthy Hearts and Paws Project, our animals, volunteers, staff, supporters, or members of the public.

We do not sell, rent, or share personal information with third parties for their independent marketing purposes.

Mobile Phone Information and SMS Consent

Healthy Hearts and Paws Project takes the privacy of mobile phone information seriously.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Your mobile telephone number and your consent to receive SMS messages will not be sold, rented, or provided to third parties or affiliates for their own marketing or promotional use.

Information may be provided to service providers that assist Healthy Hearts and Paws Project in delivering communications, such as our telephone and SMS service provider, solely as necessary to provide those services on our behalf.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

SMS/Text Messaging Terms and Conditions

Healthy Hearts and Paws Project may use SMS/text messaging to provide informational and conversational communications related to your interactions with our organization.

If you consent to receive SMS messages from Healthy Hearts and Paws Project, you may receive messages related to matters such as:

• Questions or inquiries you have submitted
• Adoption applications or adoption-related communications
• Foster applications or foster-related communications
• Animal surrender or intake inquiries
• Appointment scheduling, confirmations, or updates
• Animal-related questions or follow-up communications
• Volunteer coordination
• Requested information regarding Healthy Hearts and Paws Project services
• Other informational communications directly related to your interaction with HHPP

Healthy Hearts and Paws Project does not use this SMS program for unsolicited promotional or marketing text messages.

SMS Consent

You may provide consent to receive text messages in several ways, including through a website form, by telephone, in person, through another application or form, or by initiating a text-message conversation with Healthy Hearts and Paws Project.

Providing a mobile telephone number does not automatically enroll you in promotional text messaging.

Where a website form specifically requests permission to send informational text messages, SMS consent is optional and is not a condition of receiving services from Healthy Hearts and Paws Project.

Message Frequency

Messaging frequency may vary depending on the nature of your inquiry or interaction with Healthy Hearts and Paws Project.

Message and Data Rates

Message and data rates may apply depending upon your wireless carrier and mobile service plan.

Healthy Hearts and Paws Project is not responsible for charges imposed by your mobile carrier.

How to Opt Out

You may stop receiving SMS messages from Healthy Hearts and Paws Project at any time by replying:

STOP

to a text message from us.

After you opt out, you may receive a confirmation message acknowledging your request. We will not send additional SMS messages unless you subsequently choose to opt in again or initiate a new SMS conversation where applicable.

Getting Help

For assistance with SMS communications, reply:

HELP

to a message from Healthy Hearts and Paws Project.

You may also contact Healthy Hearts and Paws Project through the contact information provided on our website.

Carrier Availability

SMS delivery is subject to the availability and reliability of participating wireless carriers. Wireless carriers are not responsible for delayed or undelivered messages.

Website Forms and Communications

When you submit information through a form on our website, we use the information you provide to respond to your request and provide the services or information you requested.

If a form offers the option to receive informational text messages, participation is voluntary. Any SMS consent checkbox will be separate from other form permissions and will not be selected automatically.

Donations and Payment Information

If you make a donation or payment through our website or a third-party fundraising or payment service, payment information may be processed directly by that service provider.

Healthy Hearts and Paws Project may receive information related to the transaction, such as your name, contact information, donation amount, date of donation, or transaction status.

Payment card information may be governed by the privacy and security practices of the payment processor used to complete the transaction.

Cookies and Website Technology

Our website and the services used to operate it may use cookies or similar technologies.

Cookies are small files stored on your device that may help a website function properly, remember preferences, understand website usage, or improve performance.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including donation platforms, social media sites, adoption resources, scheduling systems, or other external services.

Healthy Hearts and Paws Project is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party service you choose to use.

Data Security

Healthy Hearts and Paws Project takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, telephone system, text messaging system, or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for a general audience and is not designed specifically to collect personal information from children.

If you are a parent or legal guardian and believe a child has provided personal information to us without appropriate permission, please contact Healthy Hearts and Paws Project so that we can review the matter.

Your Choices

You may contact Healthy Hearts and Paws Project to:

• Ask questions about personal information you have provided
• Request correction of inaccurate information
• Ask us to stop certain communications
• Unsubscribe from email communications where applicable
• Opt out of SMS communications by replying STOP

Some information may need to be retained for operational, financial, legal, safety, animal-care, or recordkeeping purposes.

Changes to This Privacy Policy

Healthy Hearts and Paws Project may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the revised policy will be posted on this page and the effective date at the top of the policy will be updated.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our use of personal information, or our SMS communications, please contact:

Healthy Hearts and Paws Project

Website: https://healthyheartsproject.org/

Phone: 234-855-5847

You may also contact us through the contact options available on our website.